Why doesn’t the call part show on my campaign?
Short Answer: The call part may not show on your campaign because your call extension could be unverified. You can verify this by hovering over the ‘phone call lead’ section. If unverified, you likely need to add the correct call rail number to your website footer to resolve the issue.
Full Explanation
One of the common reasons the call part does not display in your campaign is because the call extension is not verified. This verification is essential to ensure proper tracking and functionality of call-related features. If the call extension is unverified, the campaign may not be able to show the call section properly.
Hovering your mouse over the ‘phone call lead’ section provides a quick way to check the verification status of your call extension. If it indicates that the call extension is unverified, this is the first step to identify the problem.
Step-by-Step Breakdown
- Navigate to your campaign dashboard.
- Locate the ‘phone call lead’ section within your campaign settings or reporting interface.
- Hover your mouse over this section to reveal the verification status of the call extension.
- If it shows as unverified, note the need to update your website accordingly.
- Add the correct call rail number to your website footer to enable proper verification and call tracking.
- Once updated, verify that the call part now appears correctly in your campaign.
Real Examples
For instance, if a campaign’s call part is missing, a simple hover over the ‘phone call lead’ section might reveal the call extension is unverified. This indication points directly to the need for adding the correct call rail number to the website footer, which once done, restores full call functionality in the campaign.
Common Mistakes
- Ignoring the verification status and assuming all call extensions are properly set up.
- Forgetting to add or update the call rail number in the website footer where it is required.
- Not checking the ‘phone call lead’ section to identify the source of the problem.
FAQs
Q: How do I know if my call extension is unverified?
Hover your mouse over the ‘phone call lead’ section in your campaign dashboard. This should display the verification status.
Q: Where exactly should I add the call rail number on my website?
The correct call rail number should be added specifically in the footer of your website.
Q: Will adding the call rail number fix the issue immediately?
Once the correct number is added to the footer and properly verified, the call part should appear correctly on your campaign.
Key Takeaways
- The call part not showing is often caused by an unverified call extension.
- Verification status can be checked by hovering over the ‘phone call lead’ section.
- Adding the correct call rail number to the website footer is crucial for verification.
- Proper verification ensures the call section displays correctly on your campaign.