What Should I Show the Client After They Make the Payment?

After the client completes their payment, the most important next step is to introduce them to the community and the other parts of the program. This ensures they feel connected and fully understand what they have access to.

Full Explanation

Once payment is confirmed, it’s essential to guide the client through the program’s features. Showing them the community space helps build engagement and fosters a sense of belonging. Additionally, walking them through the various sections of the program clarifies what they can expect and how to maximize their experience.

Step-by-Step Breakdown

Confirm the payment has been received.
Ask the client to share their screen, creating a live, interactive experience.
Navigate together through the community area, highlighting key features and opportunities to connect.
Explore the other relevant parts of the program, pointing out important sections and resources.
Answer any questions the client might have while reviewing the program.

Real Examples

For example, after a client pays for a membership program, you might initiate a screen-sharing session where you show them the forum where members interact. Then, proceed to demonstrate how they can access lessons, tools, or resources available exclusively to paying members.

Common Mistakes

Failing to guide the client after payment, leaving them confused about program access.
Not encouraging interaction with the community, which can reduce engagement and satisfaction.
Assuming the client will explore the program on their own without any orientation.

FAQs

Q: Is it necessary to do a screen share or can the client explore on their own?
A: Asking the client to share their screen and guiding them is important to ensure they fully understand the program and community features.

Q: Should I only show the community or other program parts as well?
A: You should show both the community and other parts of the program to give a complete overview.

Key Takeaways

Immediately after payment, guide the client through the program to promote engagement and clarity.
Screen sharing allows for an interactive and personalized orientation.
Introducing the community helps clients feel connected and more invested in the program.
Showing all relevant program parts maximizes the client’s understanding and satisfaction.