What Should I Do If Someone Has a Question During the Meeting?

Short Answer: If a question arises during the meeting and it relates to a lesson in the program or a topic previously discussed, the best approach is to refer the person to the existing resource. You can do this effectively by sharing your screen and navigating to the document library, where you enter the relevant keyword to find all related content and previously asked questions.

Full Explanation

When someone asks a question during a meeting, it’s important to respond efficiently and accurately. If that question pertains to a topic that has been covered in the program’s lessons or discussed in a prior call, you don’t have to provide a lengthy explanation on the spot. Instead, you can guide them directly to the pertinent resource. This can be done by sharing your screen with the participants and opening the document library. By typing in the relevant keyword associated with the question, you’ll immediately access all the related content and earlier questions, making it easier to provide a thorough and well-informed answer.

Step-by-Step Breakdown

1. Listen to the question carefully and determine if it relates to material already covered in the program or a previous meeting.
2. Open your document library on your computer.
3. Share your screen with meeting participants to ensure everyone can follow along.
4. Type the relevant keyword that closely matches the question in the search bar.
5. Review the list of matching resources and previously asked questions.
6. Direct the questioner and the group to the appropriate document or answer, clarifying as needed.

Real Examples

For example, if someone asks how to add a YouTube video to a landing page, instead of explaining from memory, you would go to the document library, enter “YouTube landing page” or a similar keyword, and instantly pull up related instructions and FAQs that have been addressed previously. Sharing these resources during the meeting ensures the question is answered accurately and saves time for everyone involved.

Common Mistakes

• Attempting to answer from memory without referring to the provided resources, which might lead to confusion or inaccurate information.
• Not sharing your screen, which can make it difficult for others to follow and understand the answer.
• Failing to check if the question has been addressed before, leading to duplication and wasted time.

FAQs

Q: What if the question is not related to any lessons or previous calls?
A: This situation is not covered here, but generally, you may consider addressing it on the spot or scheduling a follow-up.

Q: Can I share multiple resources at once?
A: Yes, by entering the relevant keyword you can access all content related to that topic to share as needed.

Key Takeaways

• Always refer to the existing program resources when answering questions during meetings.
• Use screen sharing to guide participants through the documents and FAQs for clarity.
• Entering a relevant keyword in the document library quickly brings up all related content and previously asked questions.
• This approach improves efficiency and accuracy in responding to inquiries during meetings.