How can I transfer my suspended GMB to a different account?

Short Answer: To transfer your suspended Google My Business (GMB) to a different account, open the suspended GMB profile, access the business profile settings, then add the new email address as an owner. This allows you to assign ownership and effectively transfer the GMB to another account.

Full Explanation

Transferring a suspended GMB to a different account involves managing the business profile’s ownership through the settings interface. You begin by navigating directly to the suspended GMB profile. From there, you access the business profile settings where ownership controls are located. By adding a new email address as an owner, you effectively give permission for that account to manage the suspended GMB.

Step-by-Step Breakdown

  1. Open your suspended GMB profile in a new browser tab.
  2. Click on the three-dot menu to reveal options.
  3. Select Business Profile Settings from the dropdown.
  4. Within settings, click on People and Excel, which manages profile users.
  5. Click the Add button to invite a new user.
  6. Enter the email address of the account you want to transfer the GMB to.
  7. Assign that email as an Owner to the business profile.

Real Examples

If you had a GMB suspended on your business email, you could open the profile, add your alternate Gmail account as an owner, and thereby transfer control. This method provides a straightforward way to change ownership without deleting or losing access to the existing GMB listing.

Common Mistakes

  • Failing to open the suspended GMB in a new browser tab might lead to confusion navigating the right profile.
  • Not clicking the three-dot menu can cause you to miss the business profile settings where ownership changes happen.
  • Entering an incorrect email address for the new owner prevents a successful transfer.
  • Forgetting to assign the new email as an owner rather than a manager may limit the level of control transferred.

FAQs

Q: Can I transfer ownership if the GMB is suspended?

A: Yes, you can add a new owner by following the steps in business profile settings, even if the GMB is suspended.

Q: Do I need to remove myself as owner after adding the new account?

A: No, adding a new owner does not automatically remove previous owners. You can manage roles after the transfer as needed.

Key Takeaways

  • Transferring a suspended GMB can be accomplished via business profile settings.
  • Adding a new email as an owner allows the new account control of the GMB.
  • Make sure to access the correct menus to find ownership controls.
  • Verifying the email and role assignment is critical for a successful transfer.