What happens if my Google business profile gets suspended?

If your Google business profile gets suspended, the primary step is to go through an appeal process where you are usually asked to provide a video verifying your presence at the business location.

Full Explanation

When Google suspends your business profile, it typically indicates that there is a concern regarding the authenticity or accuracy of your listing. To resolve this, Google requires you to demonstrate that your business physically exists at the listed address. This verification helps maintain the integrity of the platform by ensuring that only legitimate businesses are displayed to users.

Step-by-Step Breakdown

Receive notification of suspension from Google regarding your business profile.
Begin the appeal process by following Google’s instructions.
Prepare a video showing clear evidence that you are present at your business location.
Submit the video as part of your appeal to Google’s verification team.
Await review and response from Google regarding the status of your profile reinstatement.

Real Examples

Business owners who have experienced suspension commonly report being asked to submit a video of themselves at their physical location. This video serves as proof that the business information listed is genuine and accurate, which can lead to reinstatement of the profile.

Common Mistakes

Ignoring the suspension notice and not initiating the appeal process promptly.
Submitting inadequate evidence—videos that do not clearly show the business location may delay or prevent reinstatement.
Failing to follow Google’s specific instructions during the appeal, such as the type of video required.

FAQs

Q: What if I don’t submit a video?
A: Without submitting the requested video, it is unlikely that your appeal will be successful, and your profile may remain suspended.

Q: How long does the appeal process take?
A: The time frame depends on Google’s review process but submitting the correct video evidence is essential to facilitate a quicker decision.

Key Takeaways

If your Google business profile is suspended, an appeal process is necessary.
You will most likely be required to submit a video verifying your presence at the business location.
Accurate and clear video evidence can help reinstate your profile.
Following Google’s instructions carefully is crucial to a successful appeal.