Lior Vaknin

What Is the Process Flow from the Customer Service Representative to the Technician?

What Is the Process Flow from the Customer Service Representative to the Technician? The process flow begins with the Customer Service Representative (CSR) gathering the customer’s information. This information is then forwarded to the Dispatch Service Representative (DSR), who assigns the job to the technician. After the technician completes the job, the process returns to

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What Is the Role of a Dispatch Service Representative (DSR) in a Business?

What is the role of a Dispatch Service Representative (DSR) in a business? Short Answer: The Dispatch Service Representative, or DSR, is responsible for taking job information from the Customer Service Representative (CSR) and assigning or dispatching these jobs to the appropriate technicians. Once the technicians complete their work, the job returns to the DSR

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Where Can I Find Information on How to Optimize My YouTube Videos?

Where Can I Find Information on How to Optimize My YouTube Videos? The short answer is that you can find valuable information on optimizing your YouTube videos in the document library by searching for “YouTube.” There is a wealth of content there, compiled from answers given during our weekly group calls that cover video optimization

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Should I Specify a City on My Homepage or Just the Service?

Should I specify a city in the homepage or just the service? Short Answer: For ranking purposes, simply using the service name, like “locksmith,” without a city will not help you rank well anywhere. However, including a specific city—such as “locksmith Toronto” or “locksmith Vancouver”—gives you a much better chance of ranking in search results

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