How Do I Add a Call Extension to My Ad?

The short answer to adding a call extension to your ad is straightforward: click on the plus sign designated for calls. If you already have a phone number saved as a call extension, you can simply select it from your options. If you do not have a number saved yet, you need to click on ‘new call’ and then paste your phone number. However, it is crucial to ensure that the phone number you use is visible on your website or page. Failure to do this can cause your ad to be disapproved.

Full Explanation

Adding a call extension enhances your ad by allowing potential customers to reach you directly through a phone call. The process begins by locating the plus sign button in the calls section within your ad management interface. This button is specifically for adding call extensions. When clicked, if you already have a phone number stored from previous use, you can select this number without needing to enter it again. However, if no number is saved or you wish to add a different one, you must choose the option labeled ‘new call’ and paste your desired phone number there.

It is important to recognize that the number you add must also appear on your website or landing page. This requirement is in place because advertising platforms verify that the contact information in your ad matches the one on your page. If the number is inconsistent or missing, your ad risks getting disapproved.

Step-by-Step Breakdown

Navigate to the ad management section where you can edit or create ad extensions.
Locate the plus sign (+) for adding call extensions and click on it.
If a phone number has been previously added, select it from your existing list.
If you do not have a saved number, click on the button labeled ‘new call.’
Paste the phone number you want to attach to the call extension.
Verify that the phone number also appears clearly on your website or landing page to comply with advertisement policies.

Real Examples

For instance, if you have a business phone number saved in your platform from a previous ad campaign, simply selecting this number after clicking the call extension plus sign will save time and allow the call extension to be added quickly. Alternatively, if you are setting up your first call extension, clicking ‘new call’ and pasting your business phone number ensures the ad can include direct contact capabilities.

Always cross-check that the phone number you add exists on your website so your ad will pass review without issues.

Common Mistakes

Adding a phone number that does not appear on your website or landing page, which can lead to ad disapproval.
Failing to click the correct plus sign for adding call extensions, mistakenly editing other types of extensions.
Neglecting to paste the complete or correct phone number when creating a new call extension.
Assuming that previously added numbers will automatically stay active without selection.

FAQs

Q: Can I add multiple phone numbers as call extensions?
A: The process involves selecting existing numbers or adding a new one. You can add different numbers by using the ‘new call’ option for each.

Q: Why does my ad get disapproved after adding a call extension?
A: This usually happens if the phone number in the ad does not appear on your website or landing page, violating ad policy.

Q: Do I have to re-enter my phone number every time I add a call extension?
A: No, if you have added the number before, you can select it without re-entering it.

Key Takeaways

To add a call extension, use the plus sign specifically for calls in your ad setup.
Select an existing number or create a new call extension by pasting your phone number.
Always ensure the phone number matches one shown on your website or landing page.
Failure to do so may result in your ad being disapproved.