How Much Does Plum Line Charge for Their Services?

The short answer is Plum Line charges a monthly fee of $199 plus a charge per booked call that depends on the volume of calls you receive. The cost per booked call starts at $40 for fewer than 10 or 20 calls and decreases as call volume increases, with the lowest rate being $30 per booked call. Importantly, they do not charge for other calls like random inquiries or questions.

Full Explanation

Plum Line’s pricing model involves two main components: a fixed monthly fee and variable costs based on booked calls. The base fee is $199 per month, which covers the foundational services provided. On top of this, there is a per booked call fee designed to be volume-sensitive. This means the more calls you book, the lower the rate per call becomes, rewarding higher usage with discounted prices. For example, if your booked calls are fewer than 10 or 20, you pay $40 for each booked call. As the number of booked calls rises, the cost per booked call declines, dropping to $35 at higher volumes and hitting a minimum rate of $30 for the highest call volumes.

It’s also helpful to understand that Plum Line’s pricing only applies to calls that have been officially booked. Any other inbound calls, such as random callers asking questions or seeking information, are excluded from this charge and do not add to your billing.

Step-by-Step Breakdown

1. Pay a flat monthly fee of $199 for access to Plum Line’s services.
2. Track the number of booked calls you receive each month.
3. If the number of booked calls is below 10 or 20, you are charged $40 per booked call.
4. As the volume of booked calls increases, the per-call price decreases to $35 for mid-range volume.
5. At the highest volumes, the per booked call charge is as low as $30.
6. Only booked calls incur charges; other calls, such as inquiries or random questions, are free.

Real Examples

Imagine you run a small business and in one month you have 15 booked calls. Following Plum Line’s pricing, you would pay $199 for the monthly fee plus 15 calls multiplied by the $40 rate, resulting in an additional $600 for calls, totaling $799 for that month.

Now, suppose your booked calls increase to 50 in a busy month. Since this is a higher volume, you would be charged $199 plus 50 calls multiplied by the cheaper $30 to $35 range, significantly reducing your per call expenses.

Common Mistakes

• Assuming all received calls are charged equally — only booked calls are charged.
• Not considering that the cost per call decreases with higher volume, which can result in overestimating costs.
• Ignoring the flat monthly fee and focusing solely on per-call charges.

FAQs

Does Plum Line charge for random incoming calls?

No, only booked calls are charged. Random callers asking questions or general inquiries do not incur any fee.

What is the monthly subscription fee?

The monthly subscription fee is $199, which is a fixed cost regardless of call volume.

How does the booked call pricing scale with volume?

Booked call pricing begins at $40 per call for low volumes and decreases to $35 or as low as $30 per call for higher volumes of booked calls.

Key Takeaways

• Plum Line charges a fixed monthly fee of $199 plus variable charges based on booked call volume.
• The per booked call fee starts at $40 and decreases as the number of booked calls increases.
• Only booked calls incur fees; other calls such as random inquiries are free of charge.
• The pricing model encourages higher call volumes by reducing the cost per booked call.