Terms of Service
Last updated: October 14, 2026
These terms govern your use of Local Service Mastery (“LSM”, “we”, “us”) — our training, our
done-for-you marketing services, and the software tools we provide, including campaign management and
the social posting tools at social.localservicemastery.com.
1. Who we are
Local Service Mastery provides marketing training and done-for-you advertising services for local
service businesses. Contact: [email protected].
2. Your account
You are responsible for keeping your login details secure and for activity under your account. Tell
us promptly if you believe your account has been used without your permission.
3. Connecting third-party accounts
Our social publishing dashboard is available to businesses that become Local Service Mastery clients. Our tools can connect to third-party platforms — Google, Meta (Facebook and Instagram), YouTube,
TikTok, LinkedIn and Google Business Profile. You connect these yourself and grant access
directly on the platform; we never ask for or store your passwords. You may disconnect at any time,
and your use of each platform remains subject to that platform’s own terms. Full details of what we
store and how to remove it are in our Privacy Policy and on our Data Deletion page.
4. What we publish on your behalf
When you connect an account and provide content, you authorise us to publish that content to the
accounts you selected. For TikTok, we send each video to your TikTok inbox as a draft; you review and publish it yourself in the TikTok app. You confirm you own the content you give us, or have permission to use it, and
that it is accurate and lawful. You remain the owner of your content.
5. Advertising spend
Where we manage advertising, media spend is billed by the advertising platform directly to your own
payment method and is separate from our fees. Decisions about budget, targeting and claims made in your
ads are yours; we advise and implement, and we will tell you when we disagree.
6. Fees and cancellation
Subscription fees are billed in advance on the cycle shown at sign-up and renew until cancelled.
You can cancel at any time, effective at the end of the current billing period. Specific refund terms,
where they apply, are those stated at the point of purchase.
7. Acceptable use
Do not use our services to publish unlawful, deceptive or infringing content, to impersonate anyone,
or to breach the rules of a connected platform. We may suspend an account that does.
8. Results
We do not guarantee particular advertising results, lead volume or revenue. Marketing outcomes depend
on your market, pricing, capacity and how you handle the enquiries we generate.
9. Availability
We work to keep the services available but do not guarantee uninterrupted service, and third-party
platforms may change or restrict their APIs at any time.
10. Liability
To the extent permitted by law, our total liability arising from the services is limited to the fees
you paid us in the three months before the claim. We are not liable for indirect or consequential loss,
including lost profits.
11. Changes
We may update these terms; material changes will be notified by email or in-product. Continuing to
use the services after a change means you accept the updated terms.
12. Contact
Questions about these terms: [email protected]. How we handle personal information is described in our Privacy Policy.