What Phone Number Should I Enter for My Campaign?

Short Answer: When entering a phone number for your campaign, use your Call Rail number along with the extension number, not your personal or website phone number. This number should be placed at the bottom of your campaign setup.

Full Explanation

For your marketing campaign’s phone contact, it’s important to avoid using personal or general website phone numbers. Instead, the correct phone number to enter is your Call Rail number. Call Rail provides tracking and call routing features that help manage call tracking effectively. Including the extension number along with the Call Rail number is also essential for proper call handling and directing traffic correctly.

Step-by-Step Breakdown

Locate your Call Rail number with the appropriate extension number assigned for your campaign.
At the bottom section of your campaign setup where it asks for a phone number, enter this Call Rail number and extension instead of any personal or website phone numbers.
Double check to make sure the number includes the correct extension to ensure calls route properly.

Real Examples

Instead of entering a mobile phone or the main site number such as (555) 123-4567, you would enter your Call Rail tracking number with an extension, for example, (555) 987-6543 ext. 101. This helps isolate campaign calls and improves call tracking accuracy.

Common Mistakes

Entering your personal phone number or your main website phone number instead of the Call Rail number.
Forgetting to include the extension number alongside the Call Rail number.
Placing the phone number in the wrong section rather than at the bottom of the campaign setup.

FAQs

Why shouldn’t I use my personal or website phone number?: Because using the Call Rail number allows for proper tracking and routing of calls directly related to the campaign, improving measurement and management.
Do I always need to include an extension number?: Yes, including the extension helps direct callers to the correct department or representative connected to your campaign.

Key Takeaways

Always enter the Call Rail phone number at the bottom of your campaign setup.
Do not use personal or general website phone numbers.
Include the extension number to ensure calls are routed accurately.