What is the issue with the Google page for our garage door service?

The main issue with the Google page for our garage door service is that it displays random numbers, and the contact number shown is disconnected. Additionally, it is unclear who originally placed that number on the Google page. We are currently working on claiming the Google account associated with this page, but the process is expected to take longer than 60 days.

Full Explanation

Our garage door service’s Google page currently shows a string of random numbers. More importantly, the phone number listed there is disconnected, meaning customers trying to reach us through that number will not be able to connect. The source of this incorrect number is unknown; we do not know who originally added it to the Google page. This can cause confusion for potential clients and potentially harm our reputation because of unreachable contact information.

Step-by-Step Breakdown

Identify the problem: The Google page features random numbers and a disconnected phone number.
Investigate the source: We are unsure who placed the inaccurate number on the listing.
Take action: We have started the process of claiming the Google account managing this page.
Understand the timeline: Claiming the account will take longer than 60 days, meaning the issue cannot be quickly resolved.

Real Examples

In our case, the unreliable information appears directly on our garage door service’s Google page. This includes the random numbers and a phone number that does not work. Because we do not have control of the listing yet, we cannot update or remove this problematic contact information immediately.

Common Mistakes

Ignoring errors on Google pages, such as incorrect or disconnected phone numbers.
Not claiming or verifying ownership of the Google listing promptly.
Failing to monitor the listing for unauthorized or inaccurate information that could mislead customers.

FAQs

Q: How did the random numbers and disconnected phone number appear on our page?
A: We do not know who originally put that number on the Google page.

Q: What can be done to fix this?
A: We are in the process of claiming the Google account linked to the page so we can update the information.

Q: How long will it take to regain control and fix the issue?
A: The account claim process will take longer than 60 days.

Key Takeaways

The garage door service Google page has random and incorrect numbers that confuse customers.
The phone number currently listed is disconnected and cannot be used by clients.
We do not know who initially added the disconnected number.
Claiming ownership of the Google listing is underway but will take over 60 days to complete.
Until ownership is claimed, the information cannot be quickly corrected, potentially impacting customer contact.