How do I edit the contact number on DV Builder?

To edit the contact number on DV Builder, simply click on the link where users will make a call and replace the existing number with your new contact number. Be sure to avoid adding a plus one (+1) before the number, as this can cause issues with call tracking through Call Rail.

Full Explanation

When you need to update the contact number displayed on your DV Builder site, the key step is to locate the phone link that visitors use to place a call. Editing this link allows you to swap out the old number for the new one. This is important because the phone number is the direct channel through which potential customers reach you.

However, an important detail to remember is not to include the country code prefix +1 before the number. Doing so may create complications, especially if you are using Call Rail, a system that tracks and manages calls. Keeping the number formatted without +1 ensures smooth functionality for call tracking and avoids errors.

Step-by-Step Breakdown

1. Locate the clickable phone number link on your DV Builder site that people use to initiate calls.
2. Click on this link to edit it.
3. Replace the existing phone number with your updated contact number.
4. Ensure the new number does not start with a plus one (+1) prefix.
5. Save your changes to update the live site.

Real Examples

For example, if your current displayed number is 555-123-4567, and you want to change it to 555-765-4321, click on the link where 555-123-4567 appears, replace it with 555-765-4321, and save. Avoid changing it to +1-555-765-4321, as this may disrupt call tracking in Call Rail.

Common Mistakes

• Adding the plus one (+1) prefix before the phone number.
• Editing numbers that are not linked properly, which may prevent calls from going through.
• Failing to save changes after editing.

FAQs

Why can’t I add +1 before my phone number?

Adding +1 can cause issues with Call Rail’s call tracking capabilities, so it’s best to avoid it to ensure calls are properly recorded and tracked.

Where do I find the link to edit the phone number?

You should click on the phone number link that users click to call, which allows you to edit the contact number directly.

Will editing the contact number affect call functionality?

Changing the number correctly ensures that incoming calls will route to your updated contact number without problems.

Key Takeaways

• Always edit the phone number by clicking the call link on DV Builder.
• Replace the existing number with your new contact number exactly.
• Do not include the +1 prefix to avoid Call Rail tracking issues.
• Save your changes to update the phone number successfully.